As we work together to create the right school environment in the best interests of our students, it is essential that there is a close and trusting relationship between each school and its parents.
Where there is a complaint which the mentor teacher or head of year is unable to resolve, the next step is for the assistant principal or principal to look into the matter.
If a satisfactory solution cannot be reached within the school, complaints should then be addressed to the “Huvudman” - the organisation behind the school - which is Internationella Engelska Skolan I Sverige AB.
These complaints can be referred to our head of pastoral, Mr Jeremy Elder via e-mail firstname.lastname@example.org or by letter to:
Mr Jeremy Elder,
Internationella Engelska Skolan, Huvudkontoret,
183 71 Täby.
Any complaints will be investigated in a factual and objective manner after hearing from the school, parents and students involved.